SMS Consent

Effective date: June 28, 2026

This page documents the Brown Consulting LLC d/b/a ClearJob SMS call to action and consent disclosure for transactional job update texts. It is provided so customers, contractors, and messaging compliance reviewers can verify how SMS consent is requested before ClearJob sends text messages.

1. SMS Program

  • Program name: ClearJob job update texts
  • Sender: Brown Consulting LLC d/b/a ClearJob, on behalf of the contractor managing the job
  • Recipients: Customers who requested service or agreed to receive service-related updates from a contractor using ClearJob
  • Message type: Transactional job-management updates only

2. Message Types

ClearJob SMS messages may include:

  • Estimate review or acceptance links
  • Invoice or payment links
  • Payment receipts
  • Appointment confirmations or schedule updates
  • Arrival windows, on-my-way notices, or running-late notices
  • Job status updates related to requested services

ClearJob SMS may only be used for transactional and conversational communications related to an existing customer relationship. ClearJob SMS is not used for marketing blasts, lead generation, third-party offers, or affiliate promotions.

3. How Customers Opt In

Customers opt in directly with the contractor before SMS is sent. Consent may be collected when a customer requests service, submits a service request, schedules an appointment, checks an optional SMS consent checkbox where available, signs an estimate, participates in a booking conversation, or otherwise expressly agrees to receive transactional text messages related to their service request.

SMS consent is optional. A customer can decline SMS and still receive service through other available channels, such as email, phone, or in-person communication.

ClearJob does not currently collect public website SMS opt-in through this page. If a public request form later collects SMS consent, the checkbox will be optional, unchecked by default, and will show the required SMS disclosures near the checkbox.

4. Consent Prompt Example

This example mockup shows the consent prompt a contractor can use from ClearJob before enabling SMS updates for a customer.

Direct example image: clearjob-sms-opt-in-app-example.png

5. Consent Script

Can I send you text updates through ClearJob about this job, including estimates, invoices, appointment updates, arrival windows, running-late notices, and receipts? Message frequency varies based on the job. Message and data rates may apply. Reply STOP to cancel or HELP for help. If you opt out, you will no longer receive SMS messages unless you opt back in. Carriers are not liable for delayed or undelivered messages. ClearJob's Privacy Policy is at https://www.clearjob.app/privacy and Terms are at https://www.clearjob.app/terms. Your mobile number and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Do I have your permission?

6. Actual Message Samples

Customer SMS messages are branded with ClearJob and include STOP/HELP instructions. These samples match the ClearJob SMS template format.

ClearJob: Premier Plumbing sent an estimate for Water heater replacement: $1,391.00. Review or accept: https://www.clearjob.app/estimate/example Reply STOP to cancel, HELP for help.
ClearJob: Premier Plumbing sent an invoice for Water heater replacement: $1,391.00. View: https://www.clearjob.app/invoice/example Reply STOP to cancel, HELP for help.
ClearJob: Premier Plumbing is on the way for Water heater replacement. Arrival window: 2:15-2:45 PM. Reply STOP to cancel, HELP for help.
ClearJob: Premier Plumbing scheduled your appointment: Water heater replacement. Tue Jun 9 at 10:00 AM. Reply STOP to cancel, HELP for help.
ClearJob: Premier Plumbing received $500.00 by card for Water heater replacement. Receipt: https://www.clearjob.app/invoice/example Reply STOP to cancel, HELP for help.

7. Required Disclosures

  • Message frequency: Varies based on job activity, customer communication settings, and the number of estimates, invoices, appointments, receipts, or status updates sent
  • Message and data rates may apply
  • Opt out: Reply STOP to cancel SMS messages. Recipients who opt out will no longer receive SMS messages unless they subsequently opt back in.
  • Help: Reply HELP or contact support@clearjob.app
  • Carrier delivery: Carriers are not liable for delayed or undelivered messages
  • Privacy: Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes

8. Related Policies

Review the ClearJob Privacy Policy and Terms of Service for more information about SMS communications, privacy, and acceptable use.

Legal entity: Brown Consulting LLC d/b/a ClearJob, Florida, United States.